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Privacy Policy

Last updated: October 5, 2026

Ducky's Window Cleaning ("Ducky's," "we," "us") provides residential and commercial window cleaning in Austin, Texas. This policy explains what information we collect and how we use it.

Information we collect

  • Contact details you give us: name, phone number, email, and service address.
  • Notes you include about your property or the service you want.
  • Basic technical data such as browser type and pages visited, used to keep the site working.

How we use it

  • To prepare quotes, schedule appointments, and perform services.
  • To contact you by phone, text message (SMS), or email about your quote or service.
  • To send appointment reminders and service updates.

SMS messaging

If you provide your phone number and agree to receive texts, we may send messages about quotes, scheduling, reminders, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent, or share your mobile number or SMS opt-in consent with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers (such as our messaging platform) who help us deliver messages.

Sharing

We do not sell your personal information. We share it only with service providers who help us run our business (such as scheduling, payment, and messaging tools), or when required by law.

Data retention & security

We keep your information only as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it.

Your choices

You may ask us to access, correct, or delete your information, or stop contacting you, by emailing hello@duckyswindows.com or calling (512) 555-0142.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy and will post the new date above.

Contact

Ducky's Window Cleaning, Austin, TX · hello@duckyswindows.com · (512) 555-0142