Terms & Conditions

These terms apply to your use of this website and the services provided by Ducky's Window Cleaning ("Ducky's," "we," "us"). By requesting a quote or booking a service, you agree to them.

Quotes & services

• Quotes are free and based on the property details you provide. Final pricing is confirmed before work begins.
• Booking, scheduling, and payment are handled after you accept a quote.
• Please make sure we have safe access to the windows and areas being cleaned, and let us know about pets, gate codes, or fragile items.

Rescheduling & weather

We may reschedule for unsafe weather. If you need to reschedule, please give us as much notice as possible.

Satisfaction

If something isn't right, tell us within 48 hours of service and we'll come back to fix the affected windows at no charge.

Liability

We take care on every job. We are not responsible for pre-existing damage, failing seals, worn screens, or defects in glass or frames. Our liability is limited to the amount paid for the service in question, to the extent permitted by law.

SMS messaging terms

• Program: Ducky's Window Cleaning customer notifications (quotes, scheduling, reminders, service updates).
• Opt-in: You agree to receive texts by checking the consent box on our quote form or by asking us to text you.
• Frequency: Message frequency varies.
• Cost: Message and data rates may apply.
• Opt-out: Reply STOP at any time to stop messages. You'll get one confirmation text.
• Help: Reply HELP, email hello@duckyswindows.com, or call (512) 555-0142.
• Carriers are not liable for delayed or undelivered messages.
• See our Privacy Policy for how we handle your information.

Website use

Site content is provided for general information. Don't misuse the site or submit false information.

Governing law

These terms are governed by the laws of the State of Texas.

Contact

Ducky's Window Cleaning, Austin, TX · hello@duckyswindows.com · (512) 555-0142